FAQ

Shipping typically takes 1-3 business days, or your products can be shipped out overnight. If you would like to purchase hair products that are not in stock pre-orders turnaround time frame takes approximately 5-10 business days. You will receive an email with your tracking number after your package has been shipped.

Our raw Indian bundles can last up to 6 years with proper care. The Number 1 key to keeping your hair in good quality standards is to treat it like a baby, take care of your hair and be very gentle with how you wash and comb it to prevent breakage.

Yes! we have a 14 day return policy on hair products only. All cosmetics and lash extensions have a no refund policy due to customization. The return procedure is in our policy page for more information.

Once you receive your hair extension be sure to wash them prior to getting them installed. Use a wide tooth comb or wig brush starting from the ends to the width ensuring there is no shedding or tangling. Once you have washed and condition your bundles let them air dry in a clean dust free area. I recommend you let them dry overnight. And do not use to many chemical when styling to prevent build up which will cause your bundles to dry out and become brittle.

Our raw hair extensions has not gone under any processed or upon any chemicals. You can color the hair to your desire. Make sure you keep your bundles in good quality standards by conditioning the bundles and keeping them moisturize.