FAQ

We ship worldwide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery.

• We are unable to offer refunds, returns, or exchanges. All sales are final.
• Please carefully review your order before submitting it to ensure that all items and quantities are correct.
• PrettyuniquekollectionLLC reserves the right to refuse all returns, reshipments, and refunds at our discretion.
  
  

Please note that our refund policy applies to all items, including international orders. We are not responsible for any customs fees, taxes, or clearance charges that may be imposed by the destination country.

Damages and Issues
Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please provide us with your order number and multiple photos of the damaged product/s.

If you have any questions or concerns about our refund policy, please contact us and we will be happy to assist you.

contact us expeditiously by email or phone with your complete name, order number, and precise address for proper delivery.

Please allow 24-48 hours for an update. USPS assists in package movement within their shipping network, at times causing intermittent scanning that may seem like a delay in transit. Be assured that your package will reach its destination, although it may take slightly longer.